Details for Position: ORL-WP

Website Producer

Location: Orlando

Entertainment Benefits Group (EBG) is one of the fastest growing e-commerce companies in the country that specializes in live entertainment and travel. EBG generates millions of transactions annually by merchandising thousands of attractions and activities, live entertainment, hotel rooms, and other products and services through private, membership-based programs and other direct distribution channels.  

EBG powers a robust portfolio of technology solutions and operates a network of membership-based websites reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG owns and operates the largest travel and entertainment benefits program in the country—serving over 40,000 corporate clients and reaching more than 50 million employees through its Corporate Perks Programs.  We are proud to be the largest sales partner for many of the major theme parks, attractions, entertainment producers, and other travel organizations in the country.

EBG is headquartered in Aventura FL (Miami area), with offices in New York, Las Vegas, Orlando, Connecticut, and Los Angeles.

The Website Producer will build and maintain our products with respect to cost, sales price, and profit for all hotel, tickets, events and tours in the EBGADMIN Database and various CMS’s. 

Duties and Responsibilities

  • Work with internal customers to build new ticket products and maintain current ticket products including entering the cost, sales price, and affiliate commission fields for products through approved sales channels and pricing levels.
  • Work with internal customers to build new shows and maintain existing shows, calendars, input of cost, sales price, and affiliate commissions through approved sales channels and pricing levels.
  • Build and maintain hotels in the EBG Admin database and CMS
  • Provide daily updates and maintenance for various platforms and sales channels
  • Maintain accurate and detailed spreadsheets
  • Work with other Ticketing Operations teams as needed
  • Perform additional duties as assigned


  • Candidate must be extremely detail oriented and organized
  • Candidate must be able to work on several projects simultaneously and possess the ability to switch between them seamlessly
  • Candidate must possess the ability to maintain focus in a busy, collaborative and occasionally loud environment
  • Strong writing skills with the ability to accurately document work performed is a must
  • Comprehensive knowledge of various internet browsers
  • Candidate needs to possess an intermediate skill level in Microsoft Excel, Word and Outlook
  • Ability to communicate effectively both written and orally in a professional manner
  • Previous experience with ticketing systems and the leisure/entertainment industry is a plus
  • Previous experience working in a help desk or technical environment is a plus

Other Information

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.