Entertainment Benefits Group (EBG) is one of the fastest growing e-commerce companies in the country that specializes in live entertainment and travel. EBG generates millions of transactions annually by merchandising thousands of attractions and activities, live entertainment, hotel rooms, and other products and services through private, membership-based programs and other direct distribution channels.
EBG powers a robust portfolio of technology solutions and operates a network of membership-based websites reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG owns and operates the largest travel and entertainment benefits program in the country—serving over 40,000 corporate clients and reaching more than 50 million employees through its Corporate Perks Programs. We are proud to be the largest sales partner for many of the major theme parks, attractions, entertainment producers, and other travel organizations in the country.
EBG is headquartered in Aventura FL (Miami area), with offices in New York, Las Vegas, Orlando, Austin, Connecticut, and Los Angeles.
The Ticket Processing and Support Coordinator is responsible for supporting our guests, EBG field sales agents, customer care representatives and call center representatives through day to day operations including: resolving of customer service issues, fulfilling of manually booked products and reporting. EBG has a vibrant work environment and we offer competitive compensation, great benefits program, and a wellness program that includes an onsite fitness facility with; Yoga and Cardio Jam classes, a comp tickets program where you can visit and enjoy entertainment venues to share your experience with our guests. Come join our team! We take fun seriously!
Duties and Responsibilities
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility but should not be considered an all-inclusive listing of work requirements.